Troubleshooting

The Speedtest might not work, if you are using Internet Explorer on Windows 10. The following steps should fix the problem:

  1. Go to Internet Options
  2. Chose Security tab and click Local Intranet there
  3. Then click Sites. In the pop-up, click Advanced
  4. Enter *.speedtestcustom.com into the text field and click Add
  5. Restart your IE browser.